Click the account link at the top of the page to login and check your order status.

Please contact us if you need to make changes to your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

Click the account link at the top of the page to login and track your order.

Click the account link at the top of the page to login and check your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Click the account link at the top of the page to login and check your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Backordered items are those which are currently not in stock, but as soon as they are, we will contact you to let you know that the item is back in stock and ready to ship to you.

We ship to all countries except: Libya, North Korea, Somalia, South Sudan, Sudan, Syria and Yemen.

We accept payment by:

• Visa
• MasterCard
• American Express
• Afterpay
• PayPal

During the checkout process you may choose any of our current payment options and continue to place your order.

Australian Orders
Shipping for retail orders within Australian is $18.50.
Shipping for professional orders within Australia is $24.95.

International shipping
International shipping pricing is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order once payment has been received. You will receive your order within 10 business days depending on your country / location.

Taxes and Duties
All applicable custom fees, taxes and duties are the sole responsibility of the customer and may vary by country. We are required by custom authorities to state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages. If you have provided a shipping address outside of Australia, we advise you to check with the destination country if any custom fees, taxes and duties may apply before placing your order.

All returns must be authorised by Arbré Beauty Programs Pty Ltd in writing. No returns will be accepted after seven (7) days of delivery. Only unopened products will be accepted. Once a return is approved by Arbré Beauty Programs Pty Ltd, credits usually take 7-10 business days from the time we receive your item(s).Please fill out the return form (which will be emailed to you by Arbré customer service) and send the package, containing any items you wish to return, to:Arbré Beauty Programs Pty LtdP.O. Box 3093Thornton NSW 2322Hunter Valley, AustraliaUnfortunately shipping charges cannot be refunded. Please contact consumer service for more information.

Click the account icon in the top right of our website and enter your email address.

Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Click the account icon at the top right hand side of our site and login to edit your account information.

Our new site does not use passwords. Simply click the account icon at the top right hand side of the site and enter your email address to login. An email with a magic link to login will be sent to you.

You only have to pay sales tax if you are located in the same country as our warehouse.

Click the account icon at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

Credits usually take 7-10 business days from the time we receive your item(s).

Your credit card will be charged at the time you place your order.

To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, simply enter its unique code in the appropriate field at checkout.

After adding items to your cart, click the shopping bag icon at the top of this site to view your cart. Click the checkout button to proceed to checkout where you'll find a field to enter your coupon code.

To find the product(s) you’re looking for, you may (1) use the navigation menus on the top of our website. (2) click the magnifying glass to open the search box and type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

To navigate this website, simply click on a category you might be interested in. Categories are located on the top of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You’ll notice that anytime you scroll over something that is a link, your mouse cursor will become a “hand”. Whereas scrolling over anything that is NOT a link will leave your cursor as an “arrow”. You may also type a keyword into the SEARCH box by clicking on the magnifying glass icon in the header to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

We value your privacy. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for complete details on how we use the information we collect.

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.